The Oberoi Group
Founded in 1934, the Oberoi Group operates 28 hotels and three cruisers in five countries under the luxury brands ‘Oberoi’ and ‘Trident’.
Oberoi Hotels & Resorts have become known the world over as leaders in the hospitality business, providing the right blend of service, luxury and quiet efficiency. Internationally acclaimed for all-round excellence and unparalleled levels of service, Oberoi hotels and resorts have received innumerable awards and accolades.
While the Oberoi Group’s new luxury hotels have established a reputation for redefining the paradigm of luxury and excellence in service amongst leisure hotels around the world, the Group is also engaged in flight catering, airport restaurants, travel and tour services, car rentals, project management and corporate air charters.
Mission & Vision
Committed to meeting and exceeding the expectations of their patrons through unremitting dedication to every aspect of service, the Oberoi Group’s commitment to excellence, attention to detail and personalised service has ensured a loyal list of guests and accolades in the worldwide hospitality industry.
The Oberoi Group believes in creating extraordinary value for their stakeholders, and is committed to the growth, development and welfare of their staff upon whom they rely to make this happen.
The Oberoi Group believes that retaining leadership in the hospitality industry means understanding one’s guests, and designing and delivering products and services in accordance, which enable it to exceed their expectations. The Group has, over the past, demonstrated unswerving care for its customers through anticipation of their needs, attention to detail, distinctive excellence, warmth and concern, and strives to continue to do so.
These over-arching values are the key drivers of the Oberoi tradition of pioneering in the hospitality industry, striving for unsurpassed excellence in high-potential locations all the way from the Middle East to Asia-Pacific. These values are what enable the Group to envision a world dotted with hotels of The Oberoi Group, in strategic commercial and resort locations.
Organisational Ethics
The Oberoi Group prides itself in being an organization which encourages decision-making at each level and which accepts change; an organisation that is committed and responsive to its guests and other stakeholders.
The company’s multi-skilled workforce consists of team players who take immense pride in translating the organisation’s vision into reality, while the user-friendly technology implemented by the company enhances value for their customers and helps the Group’s personnel by way of easily-accessible information.
The Oberoi Group envisages itself as being an organisation where people are nurtured through continuous learning and skill improvement, and are respected, heard and encouraged to do their best.
Globally recognised as a leading organization in training and developing its people, the Oberoi is conscious of its role in the community, supporting social needs and ensuring employment from within the local community.
The Oberoi Group is committed to employing the best environmental and ecological practices in technology, equipment and operational processes. The Group also supports philanthropic activities that range from education to assistance for the mentally and physically challenged. The Group is also a keen contributor to the conservation of nature and of cultural heritage.
