GM has paused its brand new Chevy Blazer EV sales after some customers reported software problems. As per Scott Bell, Vice President of Global Chevrolet, “We’re aware that a limited number of customers have experienced software-related quality issues with their Blazer EV. Customer satisfaction is our priority and as such, we will take a brief pause on new deliveries.”
Chevy Blazer EV software problem
The automaker said it was working quickly to resolve the problem and sales would resume after the software update. Blazer EV owners will be asked to bring their cars into a dealership for the update.
As per GM the software quality issues are not safety related and also not related to the Ultium propulsion system or Google Built-In.
The automaker said it was working quickly to resolve the problem and Chevy Blazer sales would resume after the software update. Blazer EV owners will be asked to bring their cars into a dealership for the update.
Chevy Blazer EV launch
The Blazer EV launched just a few weeks ago as a mass-market SUV and an integral part of GM’s electric lineup.
GM said last week it expects the Blazer EV to temporarily become ineligible for a U.S. electric vehicle tax credit starting January 1.
Battery rules
The U.S. Treasury Department imposed new rules this month to disqualify EVs using certain battery components from China. GM has said it plans to change its sourcing to comply with the guidelines by early January.
GM has said it plans to sell nothing but electric- and hydrogen-fueled vehicles by 2035. It recently started selling the GMC Hummer EV electric truck, and the Cadillac Lyriq electric luxury SUV has entered production.
Stock Update
Shares of GM (GM) are up 7% in 2023.
Chevrolet Blazer EV battery test
The 2024 Chevrolet Blazer EV RS AWD was acquired by Edmunds, a car-shopping website that aims to make the process of buying a car as simple as possible, for its long-term test fleet. However, the Sport Utility Vehicle (SUV) has only been at the dealership for two weeks. Following a diagnostic test that revealed 23 fault codes, they reported, “What we got back from the dealer was alarming: the single longest list of major faults we at Edmunds have ever seen on a new car”, as per report.
Additionally, InsideEVs, a website on car reviews, news, and information related to electric vehicles, said that their week-long test ended after 28 hours. After attempting to charge the battery and experiencing a “Service Vehicle Soon” error message, the car’s CarPlay and Android Auto-free infotainment system went blank.
Other auto companies facing software problems
GM’s Chevy Blazer sales voluntary pause comes just after Tesla recalled more than 120,000 vehicles over software issues that may cause unlocked doors to open during a crash, increasing the risk of injury.
Last week, Tesla also recalled nearly all 2 million of its vehicles in the United States to limit the use of its Autopilot feature. The recall came after a two-year probe by US safety regulators of roughly 1,000 crashes in which the feature was engaged.